As an Inside Sales representative, you are the primary contact for new leads and some existing customers from small and medium-sized businesses. You are responsible for selling all products through a consultative sales approach. Our Inside Sales Representatives are customer-focused by providing the best solutions to make businesses run more efficiently.
•Serve as the primary contact and product expert for new leads as well as existing accounts
•Maintain a high level of consultative, solution-based selling to sell products
•Showcase products to customers through online product demos
•Field and qualify inbound leads from phone calls and online chat
•Follow up on new leads from campaigns including webinars, social ads, and emails
•Maintain account records and pipeline projections in CRM tools
•Quote customers and maintain appropriate follow up throughout the sales process to win the account
•Collaborate with technical sales engineers to ensure customers’ needs are met
•Demonstrate a deep understanding of your customers’ business practices and how solves their problems
•Meet or exceed your assigned quota and weekly KPI’s
•Excellent written and verbal communication skills, including presentation skills in both English and Portuguese or English and Spanish.
•Love to talk to people about their business and are great at developing trust. Great listener.
•At least 1 year of related sales experience in a B2B environment (SaaS preferred)
•Hunter attitude, you enjoy proactive outreach and uncovering customer needs
•Time management- you’d describe yourself as a multi-tasker and can handle a high volume of leads
•Intermediate understanding of both PC and mobile devices
•You’re a pro using the Microsoft Suite of products, and you have experience with CRM tools.
•Bonus points for Hubspot or Microsoft Dynamics
•Ability to create sales opportunities through proactive outbound contact
•You have a proven record of hitting and exceeding your quota
•College degree or equivalent experience