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VP, Banking Center Manager

VP, Banking Center Manager

BayFirst National Bank is a full-service community bank as well as a national SBA and Residential Mortgage Lender dedicated to providing a wide range of high quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming aone-stop shop and trusted financial resource for the communities that we serve.   

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace. 

Primary Purpose of Position: 

The purpose of this position is to manage most aspects of a branch operations with some assistance from the Retail Team Leader and/or Branch Administration. This position is accountable for the financial performance of the branch, customer satisfaction, branch policies, and procedures. This position also ensures adherence to all bank policies, objectives, and practices. Responsible for the maintenance and security of the branch facility and its contents. Support all daily operations of the branch, including, but not limited to, working rotating Saturdays and extended hour shifts. 

Primary Responsibilities include but are not limited to: 

  • Meets or exceeds thresholds for annual sales goals to be reviewed on a quarterly basis. 

  • Aligns annual to team performance/goals. 

  • Administers new products or programs including sales promotions and incentive programs, encouraging staff member participation, and to stimulate new growth. 

  • Assists customers with account inquiries in a timely and accurate manner and performs all functions associated with account opening and maintenance as needed. 

  • Counsels/documents and manages all branch employee performance issues and performance reviews. 

  • Resolves customer complaints and issues with the highest level of customer service 

  • Supports branch in all areas of branch operations, including but not limited to customer service, staff performance management, compliance, and facilities management/maintenance. 


Qualifications include but are not limited to: 

  • High school diploma or GED equivalent required 

  • College degree preferred 

  • Minimum of 3 years in retail bank operations experience required 

  • Advanced coursework through banking accredited programs, such as ABA, preferred but not required 

  • Excellent communication skills (verbal and written) 

  • Supervisory/leadership abilities 

  • Proven sales/business development abilities 


BayFirst National Bank believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.” 

Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Mid to Senior Level

Job Function : Finance

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