Supervisory Responsibilities 

• None 

Position Responsibilities 

• Assist with all We Help front-of-house services, assist with client interviews, working at the front desk, and calling clients for the Choice pantry as needed.   

• Respond to client concerns in a calm, concise and timely manner.  
• Keep shelves, carts, freezers, and other displays properly stocked and organized. 
• Ensure stations are clean and visually appealing.  
• Ensure the freshness and quality of food is in line with all guidelines and regulations.  
• Work in different stations in the FRESH Pantry to maintain client flow.   

• Assist with Partner site visits, such as food bank inspections, and complete inspection forms. 
• Administrative tasks such as tracking and entering volunteer hours, entry of program data into SPFC systems, calling partner organizations to collect data and respond to questions. 
• Assist in Drive Thru pantry. 

• Adhere to pantry and client guidelines. 
• All other duties as assigned. 

Agency-wide Responsibilities 

• Maintains documentation and records in compliance with policies and procedures. 
• Maintains confidentiality. 
• Supports the St. Petersburg Free Clinic’s commitment to diversity and inclusion. 
• Adheres to agency policies and procedures and all Federal and State regulations and local ordinances. 

Required Skills & Abilities 

• Strong relationship-building skills with both internal and external stakeholders. 
• Strong analytical and problem-solving skills. 
• Capability to prioritize inter- and cross-departmental collaboration. 
• Proficient in Microsoft Office Suite and related software. 
• Capability to use a broad range of technology. 

• Commitment to and modeling of St. Petersburg Free Clinic mission and values. 
• Database experience or knowledge preferable.  
• Prospect research experience preferable.  
• Excellent organizational skills. 
• Ability to meet deadlines. 

Education & Experience: 

• High School Diploma 
• Bilingual (Spanish and English) preferred 
• Have a valid Florida driver’s license. 

Physical Requirements 

• Ability to stand for 6-8 hours 

• Must be able to lift up to 30 pounds at times. 

SPFC is a Drug and Alcohol-Free Workplace.